Exchange Policy

We want you to love your purchase. If you wish to exchange an item, please follow these conditions:

• ✓ Exchanges must be requested within 3 days of delivery.
• ✓ Product must be in original condition, unused, with all tags/packaging intact.
• ✓ Customer will bear pickup and delivery charges of PKR 400.
• ✓ Replacement will be shipped after we receive and inspect the returned item.

Return & Refund Policy

We offer a no-questions-asked return and refund policy for Pakistan deliveries only, provided that:

• ✓ You inform us within 24 hours of delivery.
• ✓ Requests after 24 hours will not be entertained.
• ✓ Product must be unused and in original condition.
• ✓ Customer will bear PKR 300 + 4% tax on total amount.
• ✓ It is the customer’s responsibility to return the parcel to our address.
• ✓ Refund will be processed after we receive and inspect the returned item.

Allow to Open Parcel

This service is available for our valued customers in Pakistan only.

• ✓ Customer must request this service within 1 hour of placing the order.
• ✓ Request can be made via WhatsApp, Instagram chat, or Facebook chat.
• ✓ A PKR 250 advance is required to avail this service.
• ✓ The advance will be adjusted in your total order if you accept the parcel.
• ✓ You may open the parcel before making the remaining payment.

Payment & Delivery